All services

When something changes between visits

Between-visit service

Tell us what changed and we will look at it: equipment that has stopped, a leak, an error that will not clear, a heater that will not run, or water that has turned.

Why it matters

These are the problems worth telling us about before your next regular visit. If you smell gas, or you see sparking at the equipment, leave it alone and call your utility or 911. Then call us about the pool.

What the visit includes

• Equipment that has stopped, is leaking, or will not clear an error.
• A heater that will not run.
• Water loss you cannot explain.
• Water that has turned.
• A cover or a circulation problem that makes the pool unsafe to use.
• A straight answer about when we can schedule the visit. We do not promise to come at every hour.

When to ask for it

Call 757-703-0757 or send a request and say what changed. If you smell gas, or you see sparking at the equipment, leave it alone and call your utility or 911 first. Then call us about the pool.